Facilities Coordinator - Weeks

£13.00 per hour (£10,140 annually) | 15 hours per week | Home

At Moto, we're committed to keeping the UK's motorway services running smoothly 24/7. We're now looking for a reliable and proactive Facilities Coordinator to join our Facilities Support Centre team on weekends, helping ensure our sites receive the support they need when it matters most.

Why Join Us?

✅Potential bonus of up to 10%
✅Inclusive discounts—up to 60% off for you, your partner, family, and friends at major brands
✅Enhanced benefits—maternity, paternity, pension, sick pay, and life assurance
✅Training and development—funded qualifications and career growth opportunities
✅Recognition—celebrating success with rewards, from a simple ‘Thank you’ to awards

Your Role & Responsibilities:

As our Weekend Facilities Coordinator, you'll be the first point of contact for urgent facilities issues and emergency callouts across our network during weekends and public holidays. Working independently, you'll coordinate responses, liaise with contractors and site teams, and ensure critical issues are resolved quickly and efficiently.

Key responsibilities include:

• Managing emergency callouts and urgent maintenance requests.

• Logging, allocating and monitoring jobs through our CAFM system, Concerto.

• Ensuring contractor service levels are achieved, particularly for urgent response requirements.

• Maintaining accurate records, job updates and shift handovers.

• Monitoring shared inboxes and responding to queries professionally and promptly.

• Supporting the wider Facilities team with administrative tasks.

• Working closely with site teams, contractors and colleagues to deliver excellent service.

What You Bring to the Team:

We're seeking someone who stays calm under pressure, enjoys problem-solving and takes pride in delivering great service.

You'll have:

• Previous experience within facilities, maintenance coordination or helpdesk support.

• Experience using a CAFM system such as Concerto (desirable).

• Strong administrative and organisational skills.

• Good Microsoft Office skills, particularly Outlook, Excel and Word.

• Excellent communication skills and a professional telephone manner.

• The ability to work independently and make confident decisions.

• Strong attention to detail and the ability to prioritise competing demands.

Why Moto?

Moto is proud to be named one of the Sunday Times Best Places to Work. We're passionate about creating a workplace where people can thrive, develop and make a difference every day.

If you're looking for a flexible weekend role where you can play a vital part in supporting our nationwide operation, we'd love to hear from you.

Apply today and help keep Moto moving. 🚀