Gaming Compliance Coordinator
Gaming Compliance Coordinator
Hybrid - Toddington
up to £32,500
37.5 hours
An exciting opportunity has emerged to join Moto, in the Operations Team. We are looking for a Gaming Compliance Coordinator to be responsible for ensuring that all gaming operations comply with relevant laws, regulations, licensing conditions, and internal policies. This includes supporting the development, implementation, and maintenance of effective compliance controls, training, and auditing to safeguard the business, its customers, and its license.
What can I expect in return
- Up to 15% annual bonus
- 25 days holiday plus bank holidays
- Health insurance, Life Assurance, enhanced maternity and paternity pay
- Up to 60% discount for you, your partner as well as your family and friends
- Fabulous training and development opportunities including funding qualifications
Key Responsibilities
- Ensure full adherence to the Gambling Commission’s Licence Conditions and Codes of Practice (LCCP), including AML and Social Responsibility.
- Monitor changes in UK gambling legislation and implement best practices proactively.
- Embed and maintain compliance systems, specifically RBW Guardian, across all sites.
- Review and evaluate customer interaction logs for appropriate handling and outcomes.
- Coach and guide colleagues in applying compliance protocols confidently.
- Collaborate with internal teams to resolve customer complaints in line with fair and open principles.
- Contribute to gaming policy development, AML risk assessments, and terrorist financing documentation
- Maintain accurate and timely records of compliance activities, incidents, and outcomes.
- Support regulatory reporting and liaison with the Gambling Commission and other authorities.
What we are looking for
- Solid understanding of the UK Gambling Act 2005 and LCCP.
- Proven experience in compliance, audit, or a regulatory role within a highly regulated industry.
- Exceptional analytical skills and meticulous attention to detail.
- Confident communicator with the ability to build trust and rapport.
- Previous experience within AGC, Bingo, Betting or Casino environments would be beneficial.
Ready to start your journey with us? APPLY NOW!
INDCS
- Department
- Operations Team
- Role
- Gaming Compliance Coordinator
- Locations
- Central Support
- Remote status
- Hybrid
- Yearly salary
- £32,500
- Job Type
- Permanent
- Working Hours
- Full-time
About Moto
Founded in 2001, We are the UK’s leader in motorway rest stops.
We have more than 54 locations throughout the country, with over 6,000 colleagues dedicated to customer satisfaction. We're one moto family, there are so many incredible brands to work with such as, WHSmith, Costa, KFC, Pret A Manger, Burger King and many more.
We’ve carved out a reputation for providing excellent customer service. We’re not perfect yet, but we strive to be. That’s why we have made it our mission to transform the UK’s rest stop experience.